Liaising with Port Agents
Recognizing the intricate nature of marine travel and the constant need for crew operators to coordinate with various stakeholders, including port agents, JOCO steps in to alleviate some of this burden. We extend our liaison services with port agents beyond standard office hours, ensuring uninterrupted support for crew operators.
This commitment to round-the-clock assistance is designed to enhance operational efficiency of the crew operators.
Facilitating Smooth Crew Travel
We work closely with port agents to update the “ok to board” message with airlines, facilitating hassle-free travel for crew members without visas.
Efficient Port Stay Accommodations
When a port stay is required, we liaise with port agents to handle any necessary hotel accommodation bookings for the crew.
Baggage Follow-Up and Complaints Handling
In the event of delayed or missing baggage at the destination, we coordinate with port agents to register complaints at the destination airport and oversee the follow-up process.
Real-time Vessel Operations Updates
With our expertise in both maritime and corporate travel, we optimize the travel and transportation process. This results in reduced downtime, enhanced productivity, and substantial cost savings for businesses.